Archived News Item

Mercy Connect – Growing Together in 2020

Over the past 12 months, Mercy Connect has undertaken a period of revitalisation to ensure it can continue to support people in need to live fulfilled lives. 

With an increased focus on improving participant outcomes, Mercy Connect commenced organisational restructuring, internal reviews and assessments, a consolidation of services, and made greater investments in essential resources and infrastructure.


We have also implemented our new Strategic Plan 2021-2023, which provides a roadmap for our organisation and honours our strong Mercy legacy, whilst celebrating an innovative and vibrant workforce. Supporting over 147 participants who access our services across 38 programs, we are pleased to witness our sustainable growth in the Central West region, welcoming new participants in Cowra and Wagga Wagga, NSW.


However, this year we have also have faced many significant challenges ranging from bushfires, drought, floods, the Disability Royal Commission, and an unprecedented pandemic.


Yet, despite these difficulties, the Mercy Connect family has continued to demonstrate great resilience; finding innovative ways to continue providing support and connection within our community. Some exceptional outcomes that were achieved by participants and staff include: a dance challenge where participants learnt moves to a chosen song and filmed their performance to share with their friends in other group homes; an art challenge where each residence completed a painting that was submitted to a local artist for comments and judging; a sculpture challenge where participants engaged in creating a sculpture entirely out of recycled items; and another challenge where each residence was provided a bicycle to paint and design as they wanted.


Mercy Connect also acknowledged the outstanding achievements of our participants, families and staff at our well-attended Virtual Dinner Dance. It was the first-time participants had the opportunity to feel connected with fellow residents throughout the Albury-Wodonga, Orange and Cowra regions.


On behalf of the Mercy Connect Board, management and staff, I would like to wish everyone a safe and restful Christmas and New Year. We look forward to realising all the opportunities that 2021 provides us.


Together we grow.


Trent Dean
Chief Executive Officer

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